Get your AI receptionist answering calls in under 2 minutes. No apps, no hardware — just one code dialed on your phone.
Your AI Receptionist Number
Enter the number from your welcome email or dashboard.
How it works
1.Your business phone rings like normal when someone calls.
2.If you don't answer, are on another call, or your phone is off — the call forwards to your AI receptionist.
3.Your AI answers, captures the caller's info, and texts you a summary within 30 seconds.
Tip: We recommend disabling your carrier's voicemail. Call forwarding usually overrides it, but removing voicemail ensures there are no conflicts.
Easiest way: Call your carrier (2 minutes)
The fastest and most reliable way to set this up is to call your carrier directly. They'll do it for you — takes about 2 minutes.
1.Dial 611 from your phone (connects to your carrier for free).
2.Say: "I'd like to set up conditional call forwarding. Can you also remove my voicemail?"
3.Give them your AI receptionist number (shown above).
4.Ask for forwarding on no answer (after 15 seconds), busy, and unreachable.
5.Confirm voicemail is removed so it doesn't intercept calls.
That's it. Your AI receptionist will start answering calls immediately.
— or set it up yourself with dial codes below —
Select your phone carrier
T
Telus
Koodo, Public Mobile
R
Rogers
Fido, Chatr
B
Bell
Virgin Plus, Lucky
F
Freedom
Freedom Mobile
?
Other
Shaw, SaskTel, Landline
How long should your phone ring?
Choose how many seconds your phone rings before the AI picks up. 15 seconds is recommended — it rings 4 times then forwards before voicemail can intercept.
Telus Setup Instructions
Also works for Koodo and Public Mobile.
1.Open your Phone app and dial the code below.
2.Press Call. You'll hear a confirmation tone.
3.That's it! Unanswered calls now forward to your AI receptionist.
Recommended — All-in-one
Sets up no answer + busy + unreachable forwarding in one step.
Forward when no answer
If you don't pick up within the selected ring time, forwards to AI.
Forward when busy
If you're already on a call, forwards to AI.
Forward when unreachable
If your phone is off or out of service, forwards to AI.
Recommended: Disable Voicemail
Call Telus at 611 and ask them to remove voicemail. Call forwarding usually overrides voicemail, but removing it avoids any conflicts and keeps things simple.
Cancel all##004#
Cancel no answer##61#
Cancel busy##67#
Cancel unreachable##62#
Rogers Setup Instructions
Also works for Fido and Chatr.
1.First, disable your existing voicemail (see below).
2.Open your Phone app and dial the code below.
3.Press Call. You'll hear a confirmation tone.
Recommended — All-in-one
Sets up no answer + busy + unreachable forwarding in one step.
Forward when no answer
Forward when busy
Forward when unreachable
Recommended: Disable Voicemail
Call 611 or go to rogers.com/myrogers to remove voicemail. Call forwarding usually overrides voicemail, but removing it avoids any conflicts and keeps things simple.
Cancel all##004#
Cancel no answer##61#
Cancel busy##67#
Cancel unreachable##62#
Bell Setup Instructions
Also works for Virgin Plus and Lucky Mobile.
1.Open your Phone app and dial the code below.
2.Press Call. You'll hear a confirmation tone.
3.Unanswered calls now forward to your AI receptionist.
Recommended — All-in-one
Sets up no answer + busy + unreachable forwarding in one step.
Forward when no answer
Forward when busy
Forward when unreachable
Recommended: Disable Voicemail
Call 611 and ask to have voicemail removed. Call forwarding usually overrides voicemail, but removing it avoids any conflicts and keeps things simple.
Cancel all##004#
Freedom Mobile Setup
1.Open your Phone app and dial the code below.
2.Press Call. You'll hear a confirmation tone.
Recommended — All-in-one
Sets up no answer + busy + unreachable forwarding in one step.
Forward when no answer
Forward when busy
Forward when unreachable
Recommended: Disable Voicemail
Call 611 and ask to remove voicemail, or dial *900 to manage voicemail settings. Removing it avoids any conflicts with call forwarding.
Cancel all##004#
Other Carriers / Landlines
1.Call your phone provider's support line.
2.Ask them to set up "conditional call forwarding" to the number you entered above.
3.Specifically ask for forwarding on: no answer, busy, and unreachable.
4.Ask them to disable voicemail so it doesn't intercept calls.
Most providers can set this up for you over the phone in under 5 minutes.
Need help? Call your carrier at 611 and say:
"I'd like to set up conditional call forwarding to my AI receptionist number for when I don't answer, when I'm busy, and when my phone is off. I'd also like to remove voicemail."